Privacy Policy

Your privacy is important to us. Flom's policy is about respecting your privacy, this relating to any information we may obtain on our website. We request personal information only when required for providing a service. We do it through legal and fair means, with your knowledge and consent. We will inform you when we need your information and how it will be used.We only store your details the necessary amount of time to proccess the solicited service. When we store data, we protect it through commercially accepted means, to avoid losses or theft, as well as access, disclosure, copies, use or unauthorized modifications. We do not share personal identification information publicly or with third parties, except when demanded by law. Our website may include links to external websites that are not operated by us. Be aware that we do not control the content or practices within these websites and will not take responsibilty for their respective privacy policies. You are free to refuse our request for personal information, aware that, this way we may not offer the desired service. Continuous use of our website will be considered as an acceptance of our policies. If after reading this page any doubts over how we deal with the users data arise, contact us.

FLOM's Cookies Policy

What are cookies?

It is common practice on most professional websites, such as our own, the use of cookies, which are small archives downloaded on your computer, to enhance your experience. This page describes which information cookies will obtain, how we used them, and the reason why we need to sporadically, store them. If you wish, you can prevent these cookies from being stored, however, this may make our website less functional. Se quiser, pode impedir que esses cookies sejam armazenados, no entanto, isso pode fazer com que o nosso site sofra quebras de funcionalidade.

How we use cookies?

We use cookies for several reasons. Unfortunately, in most cases, there are not standard options of the sector to deactivate cookies without completely deactivating the functionality and resources they add to our website. It is recommendable that you accept all cookies, as some will be used for providing services. Deactivate cookies You can prevent cookie configuration by adjusting the setting on your browser (refer to your browser Help for more information). Be aware that deactivating cookies will affect the functionality and other websites you may visit. Cookie deactivation generally results in deactivating certain features and resources on this website. Therefore, it is recommended you do not deactivate them.

Cookies we use

Account Cookies If you create an account we will use cookies to manage the subscription process and general administration. These cookies will be excluded once you leave the system, however, in some cases, they may remain posteriorly to remind us of your preferences. Login Cookies We use cookies when your account is initiated so we can maintain that action. This prevents having to log in every time you visit a new page. These cookies are usually removed when you log out to ensure you may only access restricted areas while logged in. Request Processing Cookies/ Orders Our website offers easy electronic commerce and payment. Some cookies are essential for your request to be remembered between pages, so we can process them adequately. Search Cookies Periodically, we offer searches and questionnaires to provide interesting information, useful tools or to further understand our users' base more accurately. These searches may use cookies to remember who has participated in a search or to provide precise results after switching pages. Forms related Cookies When you send data via a form such as those found on contact pages or comment forms, cookies may be configured to remember users' details for future correspondence. Preferences Cookies To provide an excellent experience to our visitors, we offer a feature to define your preferences on how our website works when you use it. To remember your preferences, we need to define cookies so this information can be called out every time you interact with a page, and the former affected due to yourpreferences.

Third-Party Cookies

In some special cases, we also use cookies supplied by trusted third parties. The following section explains in detail which third-party cookies you make encounter through our website. • This website uses Google Analytics, which is one of the most widespread and reliable Web analysis solutions, helping us understand how you use the website and how we can improve your experience. These cookies may track information such as how much time you spend on the website and other visited pages, so we can continue to produce attractive content.For more information on Google Analytics Cookies, visit Google Analytics' official website. • Third-party analyses are used to track and measure the use of this website so we can continue producing attractive content. These cookies may track information such as how much time you spend on the website or other visited pages, which aids us in improving the website for you. • Periodically, we test new resources and make subtle alterations to how the website is presented. When we are testing such resources, those cookies may be used to guarantee you receive a consistent experience (while you remain active on the website). It also allows us to understand which optimizations our users appreciate the most. • As we sell products, it is important to understand statistics on how many visitors carry out purchases and thereby, this is the type of data the cookies will track. This may also be of importance to you, as it means, with the obtained data, we may make more accurate cost analyses to ensure the best possible prices.

User Commitment

The user commits to making adequate use of the content and information provided by FLOM on its website, committing to: •    a) Not be involved in illegal activities or contrary to good faith and the public order; •    b) Not divulging any content or propaganda of racist nature, xenophobia, online bets, pornography, condoning terrorism, or violation of human rights. •    c) Not damaging FLOM's physical systems (hardware) and logical (software), FLOM's providers or third-parties, to introduce or disseminate computer viruses or any other hardware or software systems that may be capable of causing aforementioned damages.

More Information

We hope to have carefully and extensively elucidated you and as previously mentioned, if you require further clarification, please, contact us through the available means offered on our website.

This policy is effective from November 2020.